I am so pleased you started this podcast. I have listened to a number of business podcasts and they all feel like they are selling something. Not here. Just great info.
I don’t normally write reviews. I rather just hit the like buttons, but after hearing Steve interview John’s Crazy Socks. Mark and John were such a delight and inspiring, I had to send a review as a thank you.
Science Of CX really hits the marks for well-rounded business advice, well thought out shows and great guests. I have even bought a few of your guest’s books. Got the New Chameleon from Michael Solomon.
Steve has a knack of providing valuable information on a subject just when I think I need it. Maybe I just use it once I learn from him and his guests. Either way, it is great.
I was looking for a podcast where I could learn more about Customer Experience strategies. Steve does a phenomenal job not only imparting his expertise, but also getting great and usable nuggets from his guest experts.
Steve Pappas is an insightful and engaging host who offers real-life information on how to positively impact our customer’s experience and to turn them into valuable brand ambassadors. His creative approaches make this podcast worth my listening time!
I’m a podcast junkie who’s been disappointed by business podcasts made by businesspeople. “The Science of CX” has proven a pleasant surprise. The host combines interesting ideas with a great—I mean a great!—natural speaking ability. The length is ideal, too, right in that Goldilocks zone of not too long and not too short.
