Customers both internal and external are the heart of every business and every decision. Steve delivers a show that is not only informative but fun and actionable. I highly recommend adding this to your weekly playlist. Your business and relationships will thank you
Steve is an excellent interviewer who gets valuable information/key points while still keeping things conversational. Each episode's filled with real insights and actionable advice. Highly recommend that you subscribe and listen to this show!
Steve is one of the best podcast hosts in the game! The conversations he leads are incredible engaging, as well as informative and inspiring. Go ahead and give Science of CX a follow, it will quickly become a favorite in your feed!
Learned a lot about customer experience. The guests provide fantastic insight and deep probing into customer experience. I learn a lot from each episode. Steve's way of driving conversations with guests is second to none.
This goes way beyond Customer Experience. It is so much more of an all around business show. The name might seem a bit limiting, but Steve's scope covers a lot of valuable ground.
There is a group of us that share the latest episode learnings from the Science Of CX. It always creates a powerful brainstorming session that we learn from. I thought you guys should know how impactful this show has been.
Sometimes, I get a little backed on all my podcasts. Life gets in the way. When I go back to start listening, the Science of CX is the very first one in my rotation.
Science Of CX makes it easy to learn many new topics that have direct impact on customer experience as well as help our employees feel engaged and valued.
Steve himself has a knack of getting so much out of his guests every episode. I must say, that I highly recommend this podcast to anyone that asks me what they should listen to for business advice.
Steve and his team do such a great job of consistently bringing great guests on the show that are real experts, not just folks looking to expand their sales.