The Celebrity Guest Experience with Jill Raff

Steve's guest today is Jill Raff, as she dscusses how she began understanding Ray Kroc's CX approach when her Dad bought a McDonalds franchise. She has evolved that methodology throughout her career as she speaks and does workshops/training in The Celebrity Guest Experience.

OS6YGrFvjwfubTIK920O

scienceofcx@gmail.com

steve@scienceofcx.com