Nov. 3, 2021
Paul Cowan: Human Interactions and Relationships Never Go Our of Style

advertising agencies before opening his own agency.
As a psychotherapist, Paul has worked with individuals and couples & also consulted with teams and organizations. Specialising in client relationships, he now works internationally to facilitate change between agencies and their clients.
Key Takeaways.
- Staying in control when it comes to direct relations with your customers. Becoming aware of the power of your negative voice and how to negate it
- Productivity tips. Managing the system and managing the self for better performance in the new virtual world.
- Optimism bias and how it blinds people from seeing what the real problem is
- Rating your performance as a company.
Connect with Paul
Website - https://paulcowan.com/
LinkedIn - https://www.linkedin.com/in/paul-cowan-154208/
Book - https://www.amazon.com/Connecting-Clients-rewarding-longer-lasting-relationships/dp/0857198599
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scienceofcx@gmail.com
steve@scienceofcx.com