March 11, 2020
How to Identify CX Leaks

In this episode Steve helps you identify some common CX pitfalls in the customer buying process, and how to avoid them.
You can view the infographic referenced in this podcast here: https://marketing.panviva.com/acton/media/1856/getting-into-the-mind-of-your-customer
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scienceofcx@gmail.com
steve@scienceofcx.com