Sunil Kappal

Director

I am a seasoned data science professional with over 2 decades of industry experience, currently working as Director Data Analytics for Reliance Retail.

In my two decades of work experience I have catered to fortune 109 organization's like Netflix, ADT, Walmart, Blue Cross Blue Shield Association in deciphering the secret code for delivering stellar customer experience by using Conversational Analytics with the blend of data science techniques.

I am also a published author and a guest lecturer.