Frederic Durand

CEO

Frederic is the Founder and CEO of Diabolocom, a global leader in cloud-based Contact Center as a Service (CCaaS) solutions powered by proprietary AI. With over 20 years of experience in transforming customer service engagement, Frederic has a wealth of insights to share about leveraging AI technology to enhance customer experience and drive business growth.

Here’s a bit more about him:

Founder and Visionary: Frederic has built Diabolocom into a trusted partner for over 350 clients across 60+ countries, including industry leaders like Mitsubishi Electric, Nikon, and Brinks.

Innovative Solutions: Diabolocom’s AI-driven platform optimizes customer interactions, automates tasks, and delivers actionable insights, helping businesses improve efficiency and reduce churn.

Global Expertise: With offices in Europe, the USA, Brazil, and the UAE, Frederic has a deep understanding of diverse markets and customer needs.

- Linkedin: Frederic Durand

Frederic is passionate about discussing topics like:

The role of AI in revolutionizing customer service and sales.

Best practices for scaling a tech company internationally.

The future of customer experience in the AI and digital-first world.

Would you be open to featuring Frederic on your podcast?

Let me know if you'd like more details or have any questions,

Looking forward to hearing from you!

Best regards,
Raghib,
Frederic's representative