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Science of CX
Feb. 16, 2022

Dr. Lance Knaub: Patient Experience in a Healthcare Business

Dr. Lance Knaub: Patient Experience in a Healthcare Business

Dr. Lance Knaub, Best Selling author of The 4% Break-Thru, and founder of Denali Consulting helps entrepreneurs with 6 figure businesses to avoid overwhelm and burnout, and instead create the life they love while they are scaling by developing a leadership team and creating a self-sufficient business that is an asset. 

He especially enjoys helping entrepreneurs earn healthy double-digit profitability AFTER paying themselves commensurate for their roles!

Key Takeaways. 

The business side of healthcare. 

How to gauge if your business is successful or not when it comes to physical therapy and healthcare in general.

The importance of delivering a good patient experience and earning great reviews from customers.

Dr. Lance’s experience working in sports physical therapy with semi-pro ball teams. 

Improving patient engagement all through every touchpoint. 

Dr. Lance elaborates more on his consulting style and what his mastermind program entails.


Connect with Dr. Lance

LinkedIn - https://www.linkedin.com/in/lance-knaub-aa600519/ 

Website - https://www.denaliconsultingteam.com/ 

Instagram - https://www.instagram.com/drlanceknaub/ 

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