Aug. 14, 2020

Determining the Killer Metrics for Your CX Initiative

Determining the Killer Metrics for Your CX Initiative

In this episode, Steve Pappas talks to Jim Tincher about what metrics we and management should be caring about for every CX Initiative.

OS6YGrFvjwfubTIK920O

scienceofcx@gmail.com

steve@scienceofcx.com